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📞 Contact and Technical Support

📞 Contact and Technical Support

How and when to contact the support team
In SmartCheck, part of the Code Contract platform, we provide dedicated technical support to help you resolve any questions or issues during your use of the system.

Contact Channels
Email:
Send your inquiries to [email protected] and receive personalized assistance.

Live Chat:
Use the chat feature available on the platform for immediate help or to speak with a team member during business hours.

Phone:
Call our technical support team using the number listed in the Help section.

Help Center and FAQs:
Browse documentation and frequently asked questions to quickly find solutions to common issues.

Support Hours
Available Monday to Friday, from 9:00 to 18:00 (local time).
Outside business hours, leave a message or email us and we’ll respond as soon as possible.

Tips for Better Support

  • Provide clear and specific details about the issue
  • Include screenshots or error messages if possible
  • Share your contact information for follow-up