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📝 How to Check the Signature Status of a Participant

📝 How to Check the Signature Status of a Participant
Track each participant's progress in a signature process.

In Consigne, the Code Contract platform module, you can monitor each signer’s progress in real time. You’ll know whether they’ve received the email, opened it, reviewed the document, or already signed it.

This function allows for efficient follow-up without needing to contact the participant directly.

1. 🔐 Access the Consigne section

Log in to the Code Contract platform and navigate to the Consigne module from the main menu.

2. 🔍 Find the signature process you want to track

Locate the relevant request in the list of active signature processes. Use filters or the search bar to find it quickly.

3. 📄 Open the signature request details

Click on the corresponding entry to access the full signature flow view.

4. 👤 Check the status of each participant

In the Signers section, you’ll see each participant’s individual progress represented by a visual progress line. Possible statuses include:

  • 📬 Email delivered: The email was sent successfully.
  • 👁️ Email opened: The participant opened the email.
  • 📑 Document opened: The participant accessed the document.
  • Document signed: The participant completed their signature.

5. 📘 Progress is marked in blue

Each status lights up in blue as the participant moves through the process, so you can instantly see their current step.

💡 Tip: If a participant is stuck in an early step, consider resending the signature request as a reminder.