❌ Manage internal or customer non-conformities with traceability, evidence, and assigned responsibility
Automate non-conformity execution across your plants.
In industrial production, non-conformities (NCs) can arise at any point:

🔍 during a line inspection,
🚚 upon receipt of raw materials,
📦 in finished goods before dispatch,
📞 or after a customer complaint.

When handled via paper forms, emails or Excel, it's hard to know:

• who detected the NC,
• what corrective actions were taken,
• if it was resolved on time,
• and whether there's documented evidence.

SmartCheck lets you fully digitalize NC management — from detection to closure, with assigned responsibility, root cause analysis, and digital proof.

⚠️ Common issues in manual NC management
❌ Unresolved NCs that are forgotten.
❌ Crossed emails without traceability or a clear owner.
❌ Recurring issues due to lack of root cause analysis.
❌ No proof of corrective actions taken.
❌ Reputational risk from poorly documented customer complaints.

✅ How SmartCheck solves it

• Log a non-conformity from mobile or desktop with description, photos, affected batch, and category.
• Assign a responsible person and resolution deadline.
• Collect corrective and preventive actions with evidence.
• Close the NC with responsible’s signature and final validation.
• Review full history for audits or performance analysis.

🛠️ How to implement NC digital management

• Create a NC reporting template
  e.g.: origin (internal, supplier, customer), severity, product, batch, photos.
• Allow any operator or auditor to report NCs directly from mobile.
• Auto-assign owners and due dates — Trackline monitors deadlines.
• Document corrections with pictures, comments and signatures.
• Analyze by type, cause or location — ideal for ISO audits and continuous improvement.

💡 Result: quality under control and continuous improvement in action

• Faster NC closure with complete traceability
• Fewer recurring issues thanks to documented RCA
• Audit- and customer-ready evidence
• Centralized data, not dependent on individuals
• A data-driven, proactive quality culture

Ready to digitize your NC workflow?
We’ll help you launch your first structured flow in minutes. 📩 [email protected]