📸 Incident Reporting with Photo, Location, Responsible Person, and Type of Failure
Immediate communication from field or plant, with evidence and traceability

In any operation (plant, logistics, construction, or services), incidents occur: technical failures, process errors, damage, defective materials, risk situations, etc.

The critical point is not just detecting them, but recording them correctly, communicating on time, and acting quickly.

When it is not done in a structured way:
❌ The incident is mentioned verbally or written on paper that no one sees
❌ No visual evidence is collected, nor is the context detailed
❌ It is unknown who reported it, when, and where it happened
❌ Follow-up depends on emails, WhatsApp, or intuition
❌ Valuable information is lost, preventing recurrence prevention

⚠️ Risks of not properly recording and managing incidents

• Repetition of failures due to lack of analysis or follow-up
• Costs from rework, defective materials, or downtime
• Non-compliance with quality, safety, or regulations
• Difficulty demonstrating reaction to non-conformities or claims
• Disconnected teams, with no visibility between plant and supervision

🧩 How does SmartCheck solve it?

With SmartCheck, any team member can record an incident in seconds, with full traceability and automatic communication:

• Register incidents from mobile or tablet in real time → On plant floor, warehouse, field, or wherever they occur.
• Capture photos, location, time, type of failure, and description → All centralized with immediate visual evidence.
• Classify by category: quality, maintenance, safety, logistics, etc. → Prioritize and manage efficiently.
• Automatically assign responsible persons and deadlines → Prevents issues from being forgotten.
• Trigger alerts for supervisors or area managers → With the ability to generate corrective actions instantly.
• Access incident history by area, cause, or supplier → Ideal for analysis, reporting, or continuous improvement.

💡 Result: incidents reported instantly, managed with impact
✔ Direct communication between operators and supervisors
✔ Clear, organized evidence from the origin of the problem
✔ Fast response and automated follow-up
✔ Real data to prevent and improve processes

📩 Are your teams still reporting failures with phrases like “I said it but no one did anything”?
Change it with SmartCheck: [email protected]