🧾 Compile all evidentiary documentation in seconds for claims or legal disputes
Automate the request and traceability of claims or conflicts.
In logistics, it’s common to receive claims from:

🚚 customers (late deliveries, damaged goods, shortages),
🏢 suppliers or subcontractors (contract breaches),
📦 operators (picking or storage errors),
🛃 customs or regulators.

The legal department must respond with clear, structured documents and technical evidence:

📋 signed delivery notes (albaranes),
📄 CMR and proof of delivery,
📸 loading photos,
📑 control records or process checklists,
📧 communications or signed contracts.

When this information is scattered across emails, folders, paper, or Excel:

❌ compiling a case file takes hours or days,
❌ key evidence gets lost,
❌ legal defense is weakened,
❌ the client perceives an unprofessional image.

With Trackline, SmartCheck, and Consigne, you can keep all documents linked to an operation, customer, or incident—with traceability, signatures, and technical evidence.

⚠️ Real risks of not having evidentiary documents at hand

• Difficulty justifying deliveries to the client.
• Inability to defend against a legal dispute.
• Loss of operational time and commercial reputation.
• Failures in external audits.
• Risk of paying avoidable penalties.

✅ How does Code Contract solve it?
With our tools you can:

• Centralize all operational and contractual documentation by customer or shipment.
• Link delivery notes, CMR, checklists, contracts, and more into a single flow.
• Generate technical evidence (signatures, photos, IPs, date/time…).
• Search by reference, carrier, site, or order number.
• Download a complete case file with relevant documents in seconds.
• Prepare reports valid for commercial or legal defense.

🛠️ How to apply it in your legal operations

• Group documents by operation, customer, or route
  e.g., “Customer X delivery — order 45216”.
• Trigger document collection from the start of the logistics process
  e.g., loading checklist, proof-of-delivery signature, goods photos.
• Generate automatic traceability without human intervention
  Everything is archived with legal metadata.
• In case of an incident, search and export the full case file
  Ready to send to the client, lawyer, or auditor.
• Improve response times and your position in any claim
  Gain time, assurance, and legal confidence.

💡 Result: strong, fast legal defense with complete documentation

• Reduce case-building time by over 80%
• Stronger negotiating position in disputes or claims
• Greater client confidence in your professionalism
• Protection against operational errors or false claims
• Legal certainty without overloading the team

Would you like to have documentation ready for any claim in seconds?

We’ll help you automate it. 📩 Write to us at [email protected]