❌ Manage non-conformities with accountability, evidence, and real-time tracking
Control non-conformities, collect evidence, and let the system drive decisions for you.

In logistics operations, non-conformities are inevitable:

📦 Damaged goods
📉 Incomplete or incorrect orders
🚫 Labeling errors
🧯 Breaches of safety or hygiene
🗂️ Missing documentation in deliveries

The issue is not that they happen, but how they’re managed. If done via email, verbally, or in Excel:

❌ The incident lacks traceability
❌ Responsibility for resolution is unclear
❌ The root cause and corrective action are undocumented
❌ Patterns go undetected, and errors repeat

With SmartCheck, you can log each non-conformity directly from the plant or warehouse with evidence (photos, comments, signatures), assign responsible parties, track resolution status, and generate detailed reports by client, type, or location.

⚠️ Common pains in logistics without a system for managing non-conformities
“This already happened, but we didn’t record it.”
No one knows if or how it was resolved.
Recurring issues due to lack of root cause analysis.
Inability to justify actions to the client.
Interdepartmental friction due to lack of visibility.

✅ How does SmartCheck solve this?
With SmartCheck, you can:

• Log non-conformities at the point of occurrence
• Collect evidence: photos, notes, documents
• Assign responsible persons and deadlines
• Track status: open, in progress, closed, rejected
• View stats by type, client, site, or frequency
• Export reports for customers, audits, or quality committees

🛠️ How to apply this to your logistics operation

• Configure your logistics non-conformity form
  Example: “Pallet damage”, “Incomplete delivery”, “Documentation error”
• Enable mobile/tablet reporting
  Operators can report instantly with pictures and notes
• Assign owner, due date, and priority
  The system automatically notifies the assigned person
• Track by status and type from a central dashboard
  Closure requires documented evidence
• Generate reports for analysis and continuous improvement
  Identify clients or processes with recurring issues

💡 Result: real, controlled non-conformity management

• Full traceability from issue to resolution
• Fewer recurring errors and less downtime
• Evidence ready for customers, auditors, or leadership
• Smooth coordination across operations, quality, and customer service
• Data-driven continuous improvement

📩 Still managing non-conformities through email or Excel?
We can help you structure and activate a real system this week: [email protected]