🔍 Centralized and Traceable Management of Non-Conformities Detected in Processes or Audits
Control corrective actions, responsibilities, and deadlines from a single system.

Detecting a non-conformity is only the first step. What’s really important (and often complicated) is managing its resolution properly, with traceability, clear responsibilities, and timely follow-up.

Non-conformities may arise in:
📦 Operational or production processes
📋 Internal or external audits
🔁 Supplier or service reviews
🧪 Quality or laboratory inspections
📨 Customer complaints or returns

When managed manually:
❌ Recorded on paper, loose sheets, or emails that get lost
❌ No clear record of what was done or when
❌ No follow-up or deadline alerts
❌ Hard to extract metrics or learn from mistakes

⚠️ Risks of informal non-conformity management
Repetition of errors due to lack of follow-up or analysis
Difficulty proving traceability in audits
Lack of accountability or closure of actions
Loss of critical information for continuous improvement
Poor image with clients or certifying bodies

🧩 How does SmartCheck solve this?
With SmartCheck you can digitize the entire life cycle of a non-conformity, from detection to closure:

• Record any non-conformity via mobile, tablet, or PC
• Include description, evidence, photos, and incident context.
• Assign responsible persons, resolution dates, and type of action
• Corrective, preventive, immediate, structural, etc.
• Activate automatic alerts and reminders until closure
• Ensure actions are not left pending or forgotten.
• Monitor real-time status of all non-conformities
• Filter by process, area, date, supplier, audit, etc.
• Document closure with evidence and internal validation
• Ensure traceability and compliance throughout the workflow.
• Analyze root causes, resolution times, and recurrence
• Improve processes and support data-driven decisions.

💡 Result: clear, agile, and professional non-conformity management
✔ Reduction of recurring errors
✔ Compliance with quality standards and continuous improvement
✔ Full visibility of pending issues, causes, and results
✔ Evidence ready for audits, inspections, or clients

Still writing non-conformities on paper or Excel sheets nobody reviews?
📩 Let us help you structure it with SmartCheck: